8.1. General

E. MIROGLIO France is concerned with the protection of your privacy and intends to ensure the protection of personal data entrusted to us. To ensure the functioning of the Website edited by E. MIROGLIO France, the latter is required to collect a certain amount of personal data.

The purpose of this policy is to provide you with the maximum amount of information on how your personal data will be treated in compliance with Law No. 78-17 of January 6, 1978 relating to data processing, files and freedoms in its modified version and in compliance with other applicable French and Community texts and in particular the GDPR (European Regulation of April 27, 2016).

The privacy policy explains how E.Miroglio FRANCE governs how we collect personal data, how it is used, the conditions under which it can be disclosed to third parties and how it is stored.

The Customer has, in accordance with current national and European regulations, the right of permanent access, modification, rectification, opposition to portability and limitation of processing with regard to information concerning him. This right can be exercised under the conditions and according to the methods defined below.

Any customer who uses the Website is deemed to be aware of this policy and undertakes to comply with it.

8.2. The person responsible for processing the data collected

The data controller who collects data and implements the processing is:


Joint stock company

Registered at the RCS of Pontoise under the number 848 415 857

Headquarters: 20 rue Lavoisier - 95300 Pontoise

8. 3. Categories of personal data is collected.

E. Miroglio FRANCE collects only the personal data of customers, major natural persons, which are necessary and related to the purposes of processing Orders ("minimize data") and which do not include a particular category of personal data ("sensitive data ").

The personal information collected, during your registration and / or creation of your personal account and / or the placing of an order, includes in particular the following data: surname and first name, date of birth, size, gender, postal address and / or billing address, e-mail address, telephone number and IP address when browsing the Website, information relating to transactions and monitoring of the commercial relationship, geolocation data.

The compulsory nature, represented by an asterisk, or optional of the communication of your data is indicated to you on each collection form.

Failure to provide information marked as mandatory will prevent us from executing your request. For example, your delivery address is required to deliver your order to you.

The personal data collected by E.Miroglio FRANCE in the framework of the services offered by it via the Website of the DIKA online store are always processed only for the specific purpose for which they are provided by Customers / Users, and are not processed inconsistently with these purposes.

For the processing of personal data provided to it, E. MIROGLIO FRANCE guarantees an appropriate level of security and adequate protection against any unauthorized or unlawful processing and against any loss, destruction or damage by applying appropriate technical and organizational measures to this effect.

8.4. Reason for the processing of personal data.

E. Miroglio FRANCE processes personal data provided by Customers / Users in relation to the Products and services offered by the Website under a sales contract or when necessary to fulfill the conditions governing the use of the platform / site of the online store "DIKA". The main reason for processing personal data is the execution of a sale and purchase contract when Customers make a purchase; when they register on the DIKA online store site and / or when using one of our services or functionalities, although there are other reasons allowing the publisher to process them , such as his interest in answering questions from Customers, or on the basis of the consent you give, the possibility of receiving advertising messages.

8. 5. The purposes for which personal data is processed.

E. Miroglio FRANCE processes the personal data of its customers, in particular:

- to manage the registration of Customers / Users in the online store;

- for the further development, implementation and completion of the sales contract concluded between the Seller and the Customers via the Website;

- to provide information directly related to the Products that Customers request;

- to receive advertising messages on our offers / proposals / articles addressed to Customers / Users of the Website;

- when using re-marketing via trusted sites, including Facebook;

- when “E. Miroglio FRANCE solicits the opinion of its Customers / Users on the products offered;

- when performing statistical analyzes and other analyzes of the services offered by the online store;

- to notify changes to our General Conditions of Sale and Use, our privacy policy or our services.

Certain web pages of the Website may contain web beacons making it possible to count the number of visitors to the Site and / or to provide us with a certain number of indicators. These web beacons can be used by some of the Vendor's subcontracting providers, in particular to measure and improve the effectiveness of the Website. The information obtained from these tags only allows statistics to be gathered on the use of certain pages of the Site in order to better serve our customers.

8.6. How do we collect personal data

Customers / Users voluntarily provide their personal data when they use our site www.dika.com. For example, when a request is made for a particular article or service, or during the Ordering Process for Products offered by "E. Miroglio FRANCE via the DIKA online store, and in particular when the Customer / User completes their personal data, which is a condition for accessing certain functionalities or services on the platform. The specified fields, which are indicated as mandatory to fill, contain the information that the Seller needs to conclude a purchase-sale contract, to execute the delivery of the Products and to execute the contract.

By providing personal data, the Customer / User agrees to receive by email an order confirmation and information on the dispatch of the Order. The personal data of the Client / User will only be used for the purpose of administering the Order in question.

After his consent given in order to receive advertising messages, the Customer / User agrees to receive by email the current promotions, the commercial offers from the Seller.

In any case, you have the possibility of withdrawing your consent to commercial prospecting in accordance with the provisions of article 8.9 below.

8.7. Personal data storage period

E. Miroglio FRANCE takes all necessary measures for the protection and storage of personal data for the period during which personal data is stored, insofar as this is necessary for the activities for which it was provided, respecting the requirements and statutory deadlines.

The retention period of your personal data depends on the purpose for which they are used:

- commercial prospecting for 3 years from the last contact or the last purchase;

- 10 years under our legal and contractual obligations.

At the end of this period, the personal data of the Client / User will be destroyed.

8.8. Who has access to personal data provided by Customers / Users

The personal data collected is hosted within the European Union.

E. Miroglio "FRANCE undertakes not to sell, provide or share for marketing purposes the personal data provided without the express consent of the Customers / Users. Only authorized persons will be able to access this data.

The personal data collected is only intended to be used by the Seller. Information on personal data may be delivered to third parties - service providers, subcontractors and other related organizations - only and only for purposes related to the performance of services for Customers / Users, communication for which they have given their express consent.

The personal data of the Client / User up to the date of destruction is not disclosed to third parties without their prior consent, unless communication is required by regulatory text or a legal order or even following an order from a public / judicial authority. However, when third party service providers are used by the Seller, only the personal information necessary for the provision of the service is disclosed. The third parties, with whom "E. Miroglio FRANCE works, are mainly service providers through which it supplies the Products purchased by Customers. They will use the personal data provided to them to fulfill their obligations arising from the contracts concluded with them.

The supply of personal data to public institutions can only take place in the cases provided for by law and in a volume which does not exceed the objectives for which they were requested.

The employees of www.dika.com guarantee and are required to respect the confidentiality of the personal data of Customers / users.

8.9. Right of access, correction, opposition or deletion of personal data.

Customers / Users have the right to request at any time:

1. Access to personal data collected during the provision and use of the services, including: confirmation that we are processing the personal data provided to us, the categories, the purposes of the processing and the recipients to whom the data are disclosed.

2. Correction of personal data provided when it is inaccurate.

3. The deletion of personal data when it is no longer necessary for the purposes for which it was collected or otherwise processed, as well as when it has been processed unlawfully.

4. Withdrawal of consent for the collection of personal data

Said withdrawal does not affect the legality of the processing, based on the previously given consent.

5. Right to limit and portability of personal data, it being specified that Customers / users can define post-mortem directives.

6. Opposition to the processing of personal data:

Any Client / User can:

- oppose the processing of personal data for direct marketing purposes;

- request notification before their personal information is disclosed for the first time to third parties for the necessary processing as described in article 8.8 above.

Certain non-specified data or any opposition to their collection may render certain services offered on the Website inaccessible.

The carrying out of the aforementioned actions aimed at authorizing access, correction, opposition and deletion of personal data is possible only when the Customer / User so requests by means of a written request addressed to the Seller, which must contain:

1. Name, address and other identifying data of the person concerned as well as a copy of their identity card;

2. Description of the request;

3. Preferred form for providing information;

4. Signature, date of filing of the request, correspondence address and telephone number;

5. Power of attorney when submitted by an authorized person.

The request must be sent to the address where the Seller has its registered office by registered letter.

The Seller will notify the decision to execute the requested action or the refusal to do so within one month of receipt of the request. The notification will be sent by post with acknowledgment of receipt.

The company E. MIROGLIO France undertakes to do everything to respect your rights with regard to your personal data.

If, however, you consider that these rights have not been respected, you have the possibility of lodging a complaint with the National Commission for Information Technology and Liberties (CNIL), a supervisory authority whose mission is to ensure that France to comply with the Regulations applicable to the processing of personal data: www.cnil.fr.

8.10 The data protection officer

E. MIROGLIO France has a Data Protection Officer whose mission is to enforce the regulations in force on the protection of personal data

You can contact him at the following address: online.france@dika.com

Any question relating to this privacy policy can be sent to the online address online.france@dika.com.